University of Hertfordshire
Companies are continuously moving towards social media marketing (SMM) instead of traditional marketing. This is because; SMM less costly and more effective than traditional media.
The research aims to evaluate the evolution of social media as the new marketing strategies and its benefits. The objectives are depicted below:
Development of technology improves the connection between people and business through social channels. The channels are used almost by every organization, especially by Social Media Marketing because SMMs are less expensive (Rugova & Prenaj, 2016). The organizations are using it for twenty-four-into-seven connectivity with people and influence their buying behaviour as well. In the last 15 years, digital marketing and innovation of mobile have revolutionized the marketing strategies. Now, SMM strategies are used to sell, inform, learn, engage, and give service to consumers (Lamberton and Stephen, 2016). The graph below shed light on the current and future use of social media and mobile network that encourage SMM
Figure 1: Users
(Source: Rugova & Prenaj, 2016)
Social media came into the market almost two decades ago and it was used for personal use at first but it is now used for business purpose as well. One of the main reasons to use Digital Marketing is the increasing number of users around the world including Canada which provides a good platform to reach a large number of consumers.
Figure 2: Increase in number of user in Ontario
(Source: sherpamarketing.ca, 2018)
Traditional media is very costly and it did not help to reach a large number of customer in limited time like social media (Nikolic, Miladinovski, & Pushova, 2016). Almost 64% of Canadians has an SM account and 46% business promoted here with 38% of sales. Canadians are more likely to follow pages of different organizations such as:
Figure 3: Types of pages followed by Canadians
(Source: sherpamarketing.ca, 2018)
Both primary and secondary research will be conducted by the researcher which is followed by qualitative and quantitative data analysis methods. 81 respondents are taken for a survey and three participants from management position for the interview. Consents are taken from the participants before the interview and survey. The data is protected according to Data Protection 2018 and will not use for any commercial benefits (osler.com, 2020).
Figure 4: Research methodologies
(Source: Johnston, 2017)
This research is expected to find the advantages of social media marketing strategies over traditional marketing and the reason behind taking it seriously over time. The research will also find the number of businesses like to engage with the consumers regularly using social media channels.
Johnston, M. P. (2017). Secondary data analysis: A method of which the time has come. 3(3), 619-626. Retrieved on 27th November 2020 from: http://www.qqml- journal.net/index.php/qqml/article/download/169/170
Lamberton, C., & Stephen, A. T. (2016). Journal of Marketing, 80(6), 146-172. Retrieved on 29th November 2020 from: https://ora.ox.ac.uk/catalog/uuid:f6995406-9460-40b8-8743- 857c8610139a/download_file?file_format=pdf&safe_filename=thematic-exploration-of-digital-social-media-and-mobile-marketing.pdf&type_of_work=Journal+article
Nikolic, S., Miladinovski, S., & Pushova, L. (2016). International Journal of Recent Research in Arts and Sciences Volume 5, 235. Retrieved on 28th November 2020 from: https://www.academia.edu/download/56256641/Filev_et_al_journal_vol_5_sport_dri nks.pdf#page=247
osler.com, (2020), data protection laws. Retrieved on 28th November 2020 from: https://www.osler.com/osler/media/Osler/reports/privacy-data/Data-Protection-Laws- in-Canada-2018.pdf
Rugova, B., & Prenaj, B. (2016). Academic Journal of Business, 2(3), 85-97. Retrieved on 29th November 2020 from: https://www.researchgate.net/profile/Burim_Prenaj/publication/310607745_Social_m edia_as_marketing_tool_for_SMEs_opportunities_and_challenges/ links/58337cf908a ef19cb81cb394/Social-media-as-marketing-tool-for-SMEs-opportunities-and- challenges.pdf
sherpamarketing.ca, (2018), Canadian social media status. Retrieved on 28th November 2020 from: https://www.sherpamarketing.ca/canadian-social-media-stats-updated-2018-471
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